At Whoopba, we believe that anyone who uses the internet should be fully aware of how their information is collected and used.

Providing us with your personal information is an act of trust, and we take that trust seriously. We are committed to protecting your privacy and handling your personal information responsibly. This Privacy & Cookie Policy explains how Whoopba collects, uses, stores, and protects your information when you visit or use our website and services.

Your Privacy

Your privacy is important to us. We understand the concerns that unwanted emails, telephone calls, and other forms of unsolicited communication can cause.

We only collect personal information where it is necessary to process your enquiries, applications, orders, or requests and to provide you with the best possible service.

We will collect and process your personal information lawfully and in accordance with applicable data protection and privacy laws.

We will not sell, rent, or otherwise disclose your personal information to third parties for their own marketing purposes without your prior consent, except where disclosure is required by law or is necessary to provide a service you have requested.

Information We Collect

Depending on how you interact with Whoopba, we may collect the following information:

• Your name
• Your postal or delivery address
• Your email address
• Your telephone number
• Information you provide when submitting an enquiry, application, order, or other request
• Information relating to your use of our website

We only collect information that is reasonably necessary for the purposes described in this policy.

How We Use Your Information

We may use your personal information to:

• Process and respond to your enquiries or requests
• Provide and improve our products and services
• Process applications, orders, or other transactions
• Communicate with you about services you have requested
• Send newsletters or promotional information where you have given appropriate consent
• Maintain the security and functionality of our website
• Comply with legal and regulatory requirements

You may withdraw your consent to receive marketing communications at any time. If you no longer wish to receive marketing emails, you can unsubscribe using the unsubscribe option provided in our communications or contact us directly.

Marketing Communications

We do not send unsolicited marketing emails or spam.

Where we send newsletters, promotional information, or other marketing communications, these will be sent in accordance with applicable privacy and electronic communications laws and, where required, only after obtaining your consent.

We will not use your personal information for telephone marketing unless permitted by applicable law and, where required, with your prior consent.

Sharing Your Information

Whoopba does not sell or rent your personal information.

We may share information with trusted service providers where this is necessary to operate our website, process transactions, deliver services, provide technical support, or otherwise fulfil a service you have requested. Where we use such providers, we take reasonable steps to ensure that your information is handled securely and appropriately.

We may also disclose information where required to do so by law, regulation, legal proceedings, or a lawful request from a relevant authority.

Cookie Information

Cookies are small text files that are stored on your device by your web browser when you visit a website.

We may use cookies and similar technologies to help our website function correctly, understand how visitors use our website, improve website performance, and remember certain preferences.

Cookies may help us recognise that you have previously visited our website. We do not use cookies to intentionally store sensitive personal information such as passwords or payment details.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of parts of our website.

Security of Your Information

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Your Rights

Depending on the applicable data protection laws, you may have rights relating to your personal information, including the right to request access to, correction of, deletion of, or restriction of the processing of your personal information.

You may also have the right to object to certain processing activities or withdraw consent where processing is based on consent.

To exercise your rights or ask questions about how Whoopba handles your information, please contact us using the contact details provided on our website.

Changes to This Policy

We may update this Privacy & Cookie Policy from time to time to reflect changes to our services, technology, legal requirements, or privacy practices.

Any updated version will be made available through our website. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy & Cookie Policy, how we use your personal information, or your privacy rights, please contact Whoopba through the contact details provided on our website.

Last updated: 14 August 2026